Our operations begin immediately after you place your order. We pride ourselves on our record of delivering orders to cargo within 0.6 business days. All orders placed on weekdays until 4:30 PM and on Saturdays until 2:00 PM are handed over to the shipping company on the same day.

We strive to deliver our products to our customers in the safest way possible. That's why we use secure air cushions for packaging, so our products are not damaged during shipping, even if they fall from a height of 7 meters.

Transparent Process TrackingAfter products are delivered to the cargo company, we use our developed software to transparently and quickly track the entire order process, from the moment it reaches us until it reaches our customer.

• Notification via SMS
• Notification via Email
• Notification via account created on our website
• Notification without waiting to connect to a customer service representative from our customer service number

We believe there's no one who hasn't encountered excuses from couriers like "not found at address," "doorbell not working," or "security denied access," even when you were home. To address this issue, we've made a special agreement with the shipping company we collaborate with. This way, if you're not home when the courier visits your address, we ensure the courier returns to your address the next day. We work very hard to ensure Mamaaura shipments always reach our customers safely.

Bu durumda 0850 346 62 62 nolu telefon ile yada hello@mamaaura.comadresine mail atarak lütfen bizimle iletişime geçiniz. Böylece siparişinizin size teslim edilmesi için yeni operasyonu yönlendirelim.